FAQ

Who are we, what we do?

Founded in 2013 by sole proprietor David Falsberg, the brand celebrates our heightened olfactory gifts after 1 year of blindness for 1-year after medical trauma. Originally an all-naturalural brand, today we create both mixed-media and 100% natural unisex fragrances.

Highly wearable, sometimes challenging is Phoenicia. Award winning ultraluxe fragrances, olfactory art exhibited at a prominent NYC art gallery, and dozens of bespoke projects for serious collectors. OUD-CENTRIC VINTAGE FLORALS ~ ~ ANIMALICS from our amazing curated library. 

Where are the perfumes made?

Oils, resins, woods and florals are globally sourced direct from growers and distillers. The fragrances are created in Queens, NY

along with a wide array of house-made tinctures.

Do we accept returns, how fast do we fulfill your orders?

For health and safety reasons our perfumes are non -returnable. However if any goods are damaged in transit we will refill or refund the item. Please send us a rec to verify this rare occurrence. All orders are shipped within 72 hours unless stated otherwise in the product page.

How much is shipping?

Tracked shipping using within the USA is $10. Tracked shipping elsewhere is $45 via UPS

We believe in transparency!

A complete list of important.perfume materials is provided. We make clear what is natural and what is made with aroma chemicals.

We offer bespoke perfumes, you may also add more oud to our agarwood oil perfumes.

Should you seek more info, email us at phoeniciaperfumes@gmail.com ~ stay fragrant my friends.